Hi all,
I recently switch from a S3 to a S6 (SM-G920F). I used to use Kies to update the S3. Now that I have a S6, I installed Smartswitch (latest available release) on my PC (a PC running Windows 7 Home 64 bits). But unfortunately, I have a problem using Smartswitch and I can't do the update of the S6. Smartswitch detects the S6 and find that there is a new update for it. I confirm the dialog box to run the update process. But Smartswitch does not start the download of the update and immediately displays the following error message (I translate it into English as I use Smartswitch in French):
"The hard disk of the PC has not enough free space available (at least 3000 MB required). Remove programs/data that you don't need any more and try again.". :eek:
The problem is that I have much more than 3 GB free space available on the hard disks of my PC!!! :p : Windows system disk has 70 GB free, user data disk has 25 GB free and temporary files disk has 5 GB free!
I tried to uninstall Kies and Smartswitch and then only install Smartswitch. But the error still occurs. Of course, I could update the S6 by OTA. But before that, I would like to understand what happens with Smartswitch and how I could solve this problem. For the moment, I have no idea how to find where the problem is :eek:.
Does anyone encounter this issue? Or does anyone have an idea of something to try?
Thank you all for your help! :highfive:
Steph
I recently switch from a S3 to a S6 (SM-G920F). I used to use Kies to update the S3. Now that I have a S6, I installed Smartswitch (latest available release) on my PC (a PC running Windows 7 Home 64 bits). But unfortunately, I have a problem using Smartswitch and I can't do the update of the S6. Smartswitch detects the S6 and find that there is a new update for it. I confirm the dialog box to run the update process. But Smartswitch does not start the download of the update and immediately displays the following error message (I translate it into English as I use Smartswitch in French):
"The hard disk of the PC has not enough free space available (at least 3000 MB required). Remove programs/data that you don't need any more and try again.". :eek:
The problem is that I have much more than 3 GB free space available on the hard disks of my PC!!! :p : Windows system disk has 70 GB free, user data disk has 25 GB free and temporary files disk has 5 GB free!
I tried to uninstall Kies and Smartswitch and then only install Smartswitch. But the error still occurs. Of course, I could update the S6 by OTA. But before that, I would like to understand what happens with Smartswitch and how I could solve this problem. For the moment, I have no idea how to find where the problem is :eek:.
Does anyone encounter this issue? Or does anyone have an idea of something to try?
Thank you all for your help! :highfive:
Steph
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