Hello there. I'm new and I have a problem upgrading to 5.0 from kitkat. I barely know anything about cellphones and my friend was helping me out before this happened.
So the background story was this:
My cellphone (Moto G LTE XT1040) was not showing the push notifications so after digging, I looked for some solutions that required a rooted cellphone, so I did it.
I unlocked the bootloader and installed a custom recovery (TWRP), then I installed SuperSU to make the cellphone root and tinkered around with the solutions to the push notifications issue, and left the cellphone untouched after.
Just this week, I recieved the upgrade to android 5.1 and before installing it I unrooted the cellphone, uninstalled SuperSu, flashed it with stock recovery and then a factory reset it. That should clean everything, but it turns out that after 2 failed tries, It doesnt install the upgrade. The cellphone shuts down and it shows that it tries to install the upgrade but the bar fills up until around 15% and a quick error message displays and it restarts normally.
Should I just install the stock rom (the 500 mb file) so all functions and settings go back to true default?
Thanks beforehand and sorry for the bad english
So the background story was this:
My cellphone (Moto G LTE XT1040) was not showing the push notifications so after digging, I looked for some solutions that required a rooted cellphone, so I did it.
I unlocked the bootloader and installed a custom recovery (TWRP), then I installed SuperSU to make the cellphone root and tinkered around with the solutions to the push notifications issue, and left the cellphone untouched after.
Just this week, I recieved the upgrade to android 5.1 and before installing it I unrooted the cellphone, uninstalled SuperSu, flashed it with stock recovery and then a factory reset it. That should clean everything, but it turns out that after 2 failed tries, It doesnt install the upgrade. The cellphone shuts down and it shows that it tries to install the upgrade but the bar fills up until around 15% and a quick error message displays and it restarts normally.
Should I just install the stock rom (the 500 mb file) so all functions and settings go back to true default?
Thanks beforehand and sorry for the bad english
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