Thought you all might enjoy this conversation with the Motorola UK support chatline - can't say I did :)
After a 20 minute wait
Sai: Hi, my name is Sai. How may I help you?
Me: I have a UK retail first generation Moto E and am wondering when the Lollipop upgrade is likely to be available
Sai: We appreciate your interest on Motorola software updates.
Me: I am glad of that but could you please answer the question?
Sai: Actually we are very close to the official release of L update to all the moto devices. I suggest you to wait until you get the official update.
Me: I have been waiting for several months. Could you please tell me what 'very close' means?
Sai: As we focus on making sure it is tested for the best possible experience to provide our customer an error free android l and that it is compatible with current apps in the marketplace.
Me: But you have already rolled out in several other countries. Why is the UK taking so long?
Sai has disconnected
After a 20 minute wait
Sai: Hi, my name is Sai. How may I help you?
Me: I have a UK retail first generation Moto E and am wondering when the Lollipop upgrade is likely to be available
Sai: We appreciate your interest on Motorola software updates.
Me: I am glad of that but could you please answer the question?
Sai: Actually we are very close to the official release of L update to all the moto devices. I suggest you to wait until you get the official update.
Me: I have been waiting for several months. Could you please tell me what 'very close' means?
Sai: As we focus on making sure it is tested for the best possible experience to provide our customer an error free android l and that it is compatible with current apps in the marketplace.
Me: But you have already rolled out in several other countries. Why is the UK taking so long?
Sai has disconnected
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