Hello,
I have a relatively severe issue with the Bluetooth audio quality on my phone. It sounds pretty much exactly like 64kbits MP3, you can especially hear it in the high frequencies. It's somehow distorted and unclear and extremely annoying as it ruins the experience totally. Everyone who heard sound over my Bluetooth devices has heard this.
The weird thing: I experienced this with both my Galaxy S5 (G900F) and my Galaxy S6 (G920F) and every single Bluetooth device that is connected to them. I tried it with my Logitech Bluetooth Audio Adapter, Denon AVR X1100W, Logitech Boombox and my car stereo Kennwood KDC-BT35U. The audio quality is always the same.
However, with my Nexus 5, my Galaxy Tab S8.4 and my Laptop, the audio quality over Bluetooth is great! Also, if I use the headphone jack on my Galaxys, it sounds just fine. I mostly use Spotify and Google Play Music, but the problem is not there since it sounds great when using a cord.
I asked the Samsung Support about this and of course they didn't know anything. They offered replacing the device but I don't think that this makes a difference since I had the same problem on my Galaxy.
Now I am asking everyone else who has the Galaxy S5 or S6, have you experienced something like this? Any solutions? It is very frustrating.
I have a relatively severe issue with the Bluetooth audio quality on my phone. It sounds pretty much exactly like 64kbits MP3, you can especially hear it in the high frequencies. It's somehow distorted and unclear and extremely annoying as it ruins the experience totally. Everyone who heard sound over my Bluetooth devices has heard this.
The weird thing: I experienced this with both my Galaxy S5 (G900F) and my Galaxy S6 (G920F) and every single Bluetooth device that is connected to them. I tried it with my Logitech Bluetooth Audio Adapter, Denon AVR X1100W, Logitech Boombox and my car stereo Kennwood KDC-BT35U. The audio quality is always the same.
However, with my Nexus 5, my Galaxy Tab S8.4 and my Laptop, the audio quality over Bluetooth is great! Also, if I use the headphone jack on my Galaxys, it sounds just fine. I mostly use Spotify and Google Play Music, but the problem is not there since it sounds great when using a cord.
I asked the Samsung Support about this and of course they didn't know anything. They offered replacing the device but I don't think that this makes a difference since I had the same problem on my Galaxy.
Now I am asking everyone else who has the Galaxy S5 or S6, have you experienced something like this? Any solutions? It is very frustrating.
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