Hello guys, let me ask for some help.
I got a Nexus 7 2013, i checked with Asus and is on warranty until next year.
I have to send it to repair because the touchscreen is not working on part of the screen.
But i`m not the original owner, in fact i`m the third one, the guy i bought from gave me an Amazon paper, i think it`s an invoice, it states the device, price, where and when it was sent to, etc, but Asus says they need the receipt, and i can`t get it, the guy i bought it from doesn`t have the contact with the original seller anymore.
I tried Amazon with the number in the Amazon invoice and they sent the receipt but to the guy that bough it first only since it´s the email that they have registered.
I found him on facebook but he has blocked all contact, so i can`t send him a message.
Is there anyway to force Asus to accept the warranty?
Thanks in advance!
I got a Nexus 7 2013, i checked with Asus and is on warranty until next year.
I have to send it to repair because the touchscreen is not working on part of the screen.
But i`m not the original owner, in fact i`m the third one, the guy i bought from gave me an Amazon paper, i think it`s an invoice, it states the device, price, where and when it was sent to, etc, but Asus says they need the receipt, and i can`t get it, the guy i bought it from doesn`t have the contact with the original seller anymore.
I tried Amazon with the number in the Amazon invoice and they sent the receipt but to the guy that bough it first only since it´s the email that they have registered.
I found him on facebook but he has blocked all contact, so i can`t send him a message.
Is there anyway to force Asus to accept the warranty?
Thanks in advance!
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