Tuesday, 6 October 2015

Help with OS crash on my ASUS TF700 tablet



My ASUS Transformer TF700 will not load the OS (Android 4.2)
The ASUS load screen runs for hours, but never delivers me to the desktop
When I attempt to reset, I get three options: 1) RCK(?) 2) Android icon 3) wipe data
The first two options give you a message that says "Android updating", but within 5 seconds, it crashes and says "ERROR"
My computer doesn't recognize the tablet when I connect via USB
ASUS technical support said it was a software, not a hardware problem
The tablet wasn't dropped or mishandled in any way.
How do I restore and/or upgrade the OS?

Thanks for any input and direction you can provide!

Sincerely,

B. Hartley



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