Tuesday, 6 October 2015

Issues with Gear S2: Hangouts and sleep tracking



Hey all

So I know that the Gear S2 is a rather new device, so not many people may have had time to try and troubleshoot it, or even have ran into the same issues as me. But I'm posting here to see if anyone has, or may know fixes. I have a GS6 that my Gear S2 is paired up to. Whenever I get Hangouts messages, I cannot interact with it in any way besides opening it on my phone, dismissing it, or blocking the app from notifying me on my watch. My friend, who has a Note 4, is able to respond, among a few other options. We are both running the same version of Hangouts, and we also tried multiple versions of Hangouts to see if it was tied to a certain version. Unfortunately, we aren't on the same version of Lollipop, but I don't see why the ability to respond to Hangouts messages would be removed from 5.1.1 but present in a lower version of Lollipop.

The second issue comes with sleep tracking. Supposedly, the Gear S2 is supposed to be able to automatically detect and record your sleeping. At least, that's what all the reviews that I read that mention sleep tracking speak to. I charged up my watch enough to last through the night last night, but this morning all it reported was that I was inactive for entire time that I was asleep, and not that I was actually sleeping. My same friend from earlier had the same experience.

So, if anyone has any recommendations on either of these issues, it would be greatly appreciated



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